Kristen Ledbetter, CMCA, AMS, PCAM
has nearly two decades worth of experience in the Community Association Management industry. Since entering the industry in 2007, Kristen has led successful teams and managed a portfolio of diverse associations. She has also used the knowledge and experience gained from her extensive management and leadership background to help build culture and bring success to many management companies throughout the Greater Seattle Area.
With a passion for learning, mentoring, and training, Kristen saw an opportunity to bring these skills to the industry as a whole. Hence the creation of Candor. Candor focuses on providing professional consultation to common interest communities and the professionals who work with them (i.e. Board Members, Managers, Realtors, Vendors, etc.).
Recognitions
o Recipient – Washington State CAI Recruiter of the Year (Washington State chapter of Community Associations Institute [WSCAI], November 2021)
o Recipient – CAI National Recruiter of the Month (Community Associations Institute [CAI], February 2021)
o Finalist – Washington State Manager of the Year (WSCAI, January 2024)
o Finalist – Washington State Manager of the Year (WSCAI, November 2021)
o Recipient – Washington State Manager of the Year (WSCAI, October 2019)
o Finalist – Washington State Manager of the Year (WSCAI, October 2018)
o Finalist – Washington State Manager of the Year (WSCAI, October 2016)
Publications
o Resale Certificates – Mistakes Were Made (Washington State Community Association Journal, June 2024)
o Building Community – 3rd Edition (Community Association Institute, November 2023)
o The High Cost of Not Raising Assessments (Washington State Community Association Journal, September 2021)
o Hindsight is (Literally) 2020 – Is Your Community Prepared for a Disaster (Washington State Community Association Journal, December 2020)
o Mo’ Packages Mo’ Problems – Tips for Securing Your Package Deliveries & Discouraging Theft (Washington State Community Association Journal, April 2020)
o Approaching Problem Solving with Positivity (Washington State Community Association Journal, November 2018)
Speaking Engagements
o The WUCIOA Steward (WSCAI Community Associations Day, October 2024)
o How to Say What You Want and Keep Your Job (WSCAI Annual Conference, April 2024)
o Surviving The Great Resignation – How to Recruit, Train, and Retain Talent (CAI National Conference, May 2022)
o Legal Panel: Ask a Legal Expert, Panelist (WSCAI Law Day, April 2022)
o Communications, Meetings & Volunteerism, (CAI Board Leader Certificate Course, April 2022)
o Paving the Road to Disaster Preparedness with More Than Good Intentions, (WSCAI Community Association Day, October 2021)
o Nuisance in Shared Communities & Difficult People (Joys of Noise and Smells), (WSCAI Webinar Series, June 2021)
o Communications, Meetings & Volunteerism / Professional Advisors & Service Providers, (WSCAI Board Leadership Development Workshop, May 2021)
o Budgets, Financials and Audits, Oh My! (Community Association Day [CA Day], November 2020)
o The 60 Minute Meeting and Best Practices, (WSCAI Made for Managers’ Day, September 2020)
o WSCAI COVID-19 & Common Interest Communities Pop-Up Webinar #2, Panelist (WSCAI Webinar Series, April 2020)
o Mock Board Meeting, Panelist (Community Association Law Day, April 2019)
Certifications
Community Associations Institute (Professional Community Association Manager [PCAM], 2021)
Community Associations Institute (Association Management Specialist [AMS], 2012)
Community Association Managers International Certification Board (Certified Manager of Community Associations [CMCA], 2011)